0
Your Cart

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://soohofficial.com.

INFORMATION COLLECTION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you—such as your name, billing address, shipping address, payment information, email address, and phone number—which we refer to as “Order Information”. Please note that your credit/debit card details (or any other payment methods) are not stored in any of our files. All online payments are processed securely through a trusted payment gateway, which handles the transaction directly and does not share your payment details with us.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

USE OF INFORMATION

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; 
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

SECURITY AND DATA PROTECTION

Your personal information is contained behind secured networks. It is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential under a non-disclosure agreement or ethical obligations.

All transactions are processed securely through certified third-party payment gateways (Stripe, Billplz, PayPal); no payment data is stored on our servers.

Despite robust security protocols, no online transmission or electronic storage method is entirely foolproof. We undertake no liability for breaches beyond our reasonable control.

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

THIRD-PARTY INFORMATION SHARING

We never sell or trade your PII. Data sharing is restricted strictly to vetted third-party providers (e.g., hosting, analytics, shipping services) who are contractually obligated to maintain confidentiality and comply with applicable data protection regulations. Exceptions occur only if required by law, enforcement of our policies, or protection of rights and safety.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website

INTERNATIONAL DATA TRANSFERS

Personal data may be transferred and processed internationally. By using our site, you consent to such international transfers, acknowledging the potentially differing data protection standards outside Malaysia. We implement appropriate safeguards to ensure secure and compliant data transfers.

EMAIL COMMUNICATION (CAN-SPAM COMPLIANCE)

We may contact you via email to: (a) send transaction-related confirmations and updates ; (b) respond to your inquiries and support requests ; or/and (c) provide promotions, news, and updates.

Unsubscribe anytime using the link provided at the bottom of each email. Opt-out requests are promptly honored.

DO NOT TRACK (DNT)

We do not currently respond to browser DNT signals. Manage DNT settings manually via your browser.

YOUR RIGHTS

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the email. 

Additionally, if you are an European resident, we will be processing your information in order to fulfill contracts we may have with you (for example you making an order to us through the website), or otherwise to pursue our legitimate business interests as mentioned above. Furthermore, please note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

LIMITATION OF LIABILITY

SOOH will not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Site or from any breach of security beyond our reasonable control.

POLICY UPDATES

We reserve the right to modify this Privacy Policy anytime. All updates will be posted on this page. Your continued use signifies acceptance of any changes.

AGE RESTRICTIONS

The website is not intended for individuals under the age of 18. 

CONTACT INFORMATION 

For questions or concerns regarding this Privacy Policy, please email: halosooh@gmail.com.